Term & Condition

Our Service

  • The rates shown are fully inclusive of tax, VAT, and service. There are no hidden costs.
  • For last-minute bookings (booking less than two hours of transfer time), please call +66 (0) 91-035-0099.
  • Each vehicle has its own maximum capacity. For your safety, please follow the maximum capacity of each vehicle.
  • We reserve the right to upgrade the vehicle to a higher category for you in certain cases.

Cancellation

  • Any cancellation one day before the transfer date is subject to a 25% charge.
  • No-show or a cancellation less than one day before the transfer date will result in the full amount of the quoted price to be charged.

Our Responsibility

  • The passenger, acknowledges by their acceptance, that shuttlekrabi.com, its agents and suppliers, in making arrangements for transportation or any service in connection with the itineraries of individual passengers shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any other company or person providing services included in this transfer.
  • All transfer vouchers are issued subject to the terms and conditions specified by shuttlekrabi.com, its agents and suppliers.
  • Every effort would be made by the company to ensure that vehicles arrive on time. The company shall not be held responsible or liable for any delay that occurs which is beyond our control.
  • shuttlekrabi.com shall not be held responsible or liable for any delays caused by airline or ship operators, passengers missing flight/ship or flight/ship time changes.
  • Further, shuttlekrabi.com, its agents and suppliers accept no responsibility for any sickness, pilferage, labour disputes, machinery breakdown, government restrains, acts of war and terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.
  • shuttlekrabi.com reserves the right to cancel, change or substitute any service and to decline to accept or retain any passenger at any time for any reason including, without limitation, insufficient number of participants.
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